Policies

Agrima Holidays Private Limited · last updated October 2026

Privacy

What we collect: Your name, mobile number, email address and trip details when you fill a form, call or message us. For bookings we also collect traveller names, ages and ID details needed by hotels, airlines and permit offices.
How we use it: Only to plan, quote and operate your trip, and to send you booking documents. We do not sell or rent your details.
Who we share it with: Hotels, transport operators, airlines, railways and government permit offices, only as needed for your booking.
Your choices: Write to [email protected] to see, correct or delete the details we hold about you.

Quotes: Quotes are valid for 7 days and subject to hotel and vehicle availability at the time of booking.
Payment: A 25% advance confirms the booking. The balance is due 15 days before travel. Payments are accepted only to the company account of Agrima Holidays (P) Ltd or through a payment link sent from +91 98184 23839.
Prices: Package prices are per person on twin sharing in the stated hotel category, with 5% GST charged extra.
Changes on the road: Weather, landslides and road closures can change the order of sightseeing or require an extra night. Additional costs from such events are paid by the traveller.
Conduct and documents: Travellers carry valid photo ID for every adult. Inner-line permits for Ladakh and Spiti need ID details at least 7 days before travel.

30 days or more before travel: 10% of the package cost is retained.
15 to 29 days before travel: 25% of the package cost is retained.
7 to 14 days before travel: 50% of the package cost is retained.
Less than 7 days, or no-show: No refund.
Flights, trains and peak-date hotels: Cancelled as per the airline, IRCTC or hotel rules, which may differ from the above.
Refund timing: Refunds go to the original payment method within 10 working days of cancellation.